Return Policy
The user has the right to return the products purchased with no extra charges and without having to state the reason for wishing to return them. Returns are accepted only within fourteen (14) calendar days from the date the user received the order. The user will only be charged with the shipping costs to return the package.
Returns are accepted only if the items purchased are in the same condition in which they were received. They should still be sealed, and the packaging should not be damaged. The receipt or invoice of the purchase will also need to be returned. If the user wishes to return products purchased through our site, we should be notified via an e-mail with subject “Withdrawal Request” sent to our e-mail address (service@aspriter.cy), stating the date, purchase invoice number and always within the 14-day period. After the user receives a written return authorization
from the company, he/she should send the products to the following address: aspriter.cy, Magnisias 14B, GR-14232 Athens. In case of order cancellation, our company will offer a full refund, after consulting with the user.
It is advisable that the user carefully checks the condition of the products and packaging at the time of delivery, making sure they are intact, in order to detect any obvious defects (e.g. broken goods, etc.). If he/she detects such a defect, he/she must contact the company immediately after delivery, preferably on the same day or the next working day on the following phone number:
+30 215 215 21 65 (business hours) or via e-mail at: service@aspriter.cy
The provisions of the Civil Code cover any cases of defects or deficiencies or lack of the agreed properties of the sold goods. In order for a property to be mutually agreed upon, it should be identified as such in writing by both parties.
In case you wish to return your purchase and, depending on how you chose to pay for your order and the way it will be returned, the refund will be deposited within thirty (30) calendar days starting from the date we receive the products.
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